Refund policy

RETURN & REFUND POLICY

We offer a 30-day return and refund policy from the date your order is delivered.

To request a return or refund, please contact our support team at  support@athlenas.com your order number and reason for the request.

All return and refund requests are reviewed on a case-by-case basis. Unauthorized returns or returns sent without prior approval may not be accepted.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging whenever applicable.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include photos of the issue so we can resolve it as quickly as possible.

Please note that certain items may not be eligible for return due to hygiene, personal use, or promotional conditions.

Refunds, when approved, will be processed back to the original payment method. Processing times may vary depending on your payment provider or bank.

For any questions regarding returns, refunds, or order issues, please contact: support@athlenas.com